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/ Infrastructure FAQ /

[ core knowledge ]

Technical and Operational Questions

Why digital signage requires a dedicated OS?
Standard operating systems (like Windows or generic Android) carry extreme bloat, unnecessary background services, and huge attack surfaces. A dedicated digital signage OS strips rendering logic to the bare minimum, ensuring frame-accurate playback, zero user interference, and impenetrable security.
Can systems work fully on-prem?
Yes. For strict government and enterprise environments, the Media La Vista architecture can be deployed 100% on-premises within your closed corporate network, guaranteeing that data never hits external cloud servers.
How content automation works?
Instead of manually uploading media files, we integrate the content layout directly with your existing APIs, calendars, BMS, or CRM data. The layouts dynamically render fresh text, charts, and media based on live triggers from your systems.
Who provides technical support?
Media La Vista operates as the centralized technical hub. We provide Tier-2 and Tier-3 support, diagnostics, and infrastructure monitoring directly, ensuring you do not rely on disconnected third-party freelancers for critical fixes.
Is local engineering available?
Yes. Our ecosystem is supported by certified integration partners across the Middle East, backstopped by our central engineering team in Dubai for complex deployments and logical architecture.
Who is responsible after launch?
Under the centralized governance model, Media La Vista dictates the SLA parameters and monitors system health, ensuring a single point of responsibility for infrastructure uptime throughout its lifecycle.